Richard Casino Privacy Policy

At Richard Casino, we are committed to protecting your personal information and ensuring your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and share your data when you access our platform at https://www.Richard Casino.com/. By using Richard Casino, you agree to the practices described in this document. We encourage you to read this policy carefully to understand your rights and our obligations as your data controller.

Who We Are

Richard Casino is operated by Hollycorn N.V., a company registered under the laws of Curaçao. Our platform is licensed and regulated by Antillephone N.V. under the Curaçao gaming license framework. If you have any questions regarding your personal data or wish to exercise your rights, you may contact us at support@Richard Casino.com. We take full responsibility for the lawful processing of your information.

Information We Collect

When you register, log in, or interact with our services, we may collect a range of personal data. At Richard Casino, we gather only the information necessary to provide a secure, compliant, and enjoyable experience. The types of data we collect include:

• Full name, date of birth, and contact details provided during registration
• Email address, phone number, and residential address
• Payment and financial information, including transaction history
• Identity verification documents (passport, national ID, proof of address)
• Login credentials and account activity data
• Device information, IP address, browser type, and operating system
• Gameplay data, session history, and betting behaviour
• Communications with our customer support team via live chat or email

How We Use Your Data

We use the information we collect to operate and improve our services, comply with our legal obligations, and provide you with a personalised experience. Our Richard Casino team processes your data for the following purposes:

• To verify your identity and ensure compliance with anti-money laundering (AML) regulations
• To process deposits and withdrawals in currencies including EUR, CAD, AUD, BTC, ETH, and USDT
• To administer bonuses such as welcome packages, free spins, cashback rewards, and loyalty program benefits
• To send you promotional communications, including information about bonus codes, promo offers, and special events — only where you have consented
• To detect and prevent fraud, cheating, or unauthorised VPN usage
• To improve our platform's performance across desktop and mobile versions
• To meet regulatory requirements in the jurisdictions where we operate

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity — processing is required to deliver our gaming services to you
• Legal obligation — we must comply with licensing requirements, AML laws, and responsible gambling mandates
• Legitimate interests — we have a legitimate interest in fraud prevention and platform security
• Consent — where we send marketing communications or use non-essential cookies, we do so only with your explicit consent

Sharing Your Information

We do not sell your personal data to third parties. However, at Richard Casino we may share your information with trusted partners and service providers where necessary to operate our platform. These include:

• Payment processors, including providers supporting Visa, Mastercard, Apple Pay, MiFinity, and CoinsPaid
• Identity verification and KYC (Know Your Customer) services
• Game software providers such as Evolution, Pragmatic Play, NetEnt, Play'N Go, and others
• Regulatory and licensing authorities as required by law
• Our parent company and affiliated entities within Hollycorn N.V.
• Analytics and technical service providers supporting platform functionality

All third parties we work with are contractually obligated to protect your data and use it solely for the purposes we specify.

Data Retention

We retain your personal data for as long as your account remains active or as required by applicable law. Following account closure, we may retain certain records — including identity documents, transaction logs, and communication history — for a minimum of five years to comply with anti-money laundering regulations and our Curaçao licensing obligations. After this period, we securely delete or anonymise your data.

Cookies and Tracking Technologies

Our Richard Casino website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and collect analytical data. These include essential cookies required for the site to function, as well as optional analytics and marketing cookies. You may manage your cookie preferences through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of our platform.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete data
• Right to erasure — in certain circumstances, you may request deletion of your data
• Right to restrict processing — you may ask us to limit how we use your information
• Right to data portability — you may request your data in a structured, machine-readable format
• Right to object — you may object to processing based on legitimate interests or direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact our support team at support@Richard Casino.com. We will respond to your request within 30 days.

Security Measures

We employ industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our Richard Casino platform uses SSL encryption for all data transmissions, and access to sensitive data is strictly limited to authorised personnel only. We regularly review our security practices to ensure the highest level of protection for your information.

Restricted Countries and VPN Policy

Our services are not available in a number of jurisdictions, including the United States, United Kingdom, France, Spain, and many others listed in our Terms and Conditions. We are required to enforce these restrictions to comply with our licensing obligations. Please note that using a VPN or similar tools to bypass geographical restrictions is strictly prohibited at Richard Casino. Any attempt to circumvent our geo-blocking systems may result in account suspension and confiscation of winnings.

Children's Privacy

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a person under the legal gambling age has registered an account, we will immediately suspend that account, forfeit any associated winnings, and delete the relevant personal data. We encourage parents and guardians to make use of parental control tools to prevent underage access.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will notify you via email or through a prominent notice on our website. We encourage you to review this policy periodically. Your continued use of Richard Casino following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please do not hesitate to reach out to our team. You can contact Richard Casino via live chat available 24/7 on our website, or by email at support@Richard Casino.com. We are committed to resolving any privacy-related concerns promptly and transparently.